Information Systems

ManageEngine Ticketing System

Shoretel Voice over IP/Faxes/Cell Phones

Dell Laptops/Workstations

Microsoft products

Mission

The ITS mission is to provide outstanding technology infrastructure, services, and solutions that empower Imperial County's staff to provide exceptional services to the residents of our county.

Vision

ITS will lead in providing effective technology and services to facilitate and enhance Imperial County business processes.

Contact Information

(442) 265-1040

(760) 337-8884

940 W Main St suite 201

El Centro, CA

Exchange Online Protection - Spam Notifications Enabled

Due to a steep increase in successful phishing attacks against Imperial County employees, we have once again revised spam filter policies for our Exchange Online environment (Cloud Email for Imperial County). We have made things significantly stricter, so much so that the filter is going to have in increase of false positives. False positives are when the system accidently flags legitimate emails as spam/phishing. In order to assist everyone with identifying when that does occur, ITS has enabled Exchange Online Spam Notifications. Depending on how much spam you receive, you might get this notification up to a daily interval. The spam notification detail and how to work with it is all described below.


Please note the majority of what will be listed in these notifications is going to be spam/phishing. Only take action if you deem that one of those emails listed should not have been marked as spam/phishing. After review, delete these notification emails once that determination has been made.


Microsoft Subscriptions

Yearly Subscription costs per User

(Billing is point in time census done every April)

Possible Combinations:

  • Email + Anti Spam
  • Email + Anti Spam + Advanced Features
  • Office 365 G1/G3/G5 + Anti Spam

Adobe Licenses

Subscriptions renew every October

Team Members

ITS Manager

HENRY FELIX

Support Team

KRIS FINNELL

Customer Service Supervisor

EMMANUEL ACEVEDO

System Support Technician

GERARDO BENAVIDES

System Support Technician

OFELIA CARRASCO

System Support Technician

JESUS CASTRO

System Support Technician

Luis

LUIS MIQUIRRAY

System Support Technician

WILLIAM NICHOLS

System Support Technician

THOMAS SMITH

System Support Technician

Communications

MIKE GOMEZ

Communications Expert

Network

RAMON RODRIGUEZ

Network Administrator

ERIC AGUILERA

Network Analyst

ERNIE CANTU

Network Analyst

MARIO LOPEZ

Network Analyst

CARLOS TRUJILLO

Network Analyst

Programmer Analysts

LEONEL IBARRA

ALAN McCALMONT

JUAN RIDAURA

NOHEMI RIDAURA

Communications

Our communications team is in charge of more than just phones!


Video Cameras

Access Doors

County Cellphones

MIKE GOMEZ

Communications Expert